Cookie Policy

How Cadena Bitcoin uses cookies & similar technologies

This Cookie Policy explains how Cadena Bitcoin S.A. de C.V. (“Cadena”, “we”, “us”) uses cookies, pixels, and similar tracking technologies on our public website, app, dashboards, and marketing pages. It also describes the choices you have to manage cookies.

Effective date: August 2025

1. What are cookies?

Cookies are small text files that a website stores on your device to remember information about your visit. We also use similar technologies—such as local storage, tracking pixels, and SDK identifiers—that work like cookies. Throughout this policy we refer to all of these collectively as “cookies”.

2. Why we use cookies

We use cookies to deliver a secure experience, understand product performance, and personalize the content we share with you. Some cookies are essential for our services to function (for example, keeping you signed in or protecting your session). Optional cookies help us evaluate which features are most helpful and how effective our communications are.

3. Types of cookies we use

We separate cookies into three categories. You can control the optional categories from the banner or in your browser/device settings.

CategoryPurposeExamplesCan I turn it off?
Strictly necessaryEnable login, keep your session secure, store consent choices, and load resources needed to run the site.Authentication tokens, session security cookies, cookie-consent status.Required
AnalyticsMeasure how often features are used, diagnose errors, and understand product performance so we can prioritize improvements.Anonymous usage metrics, performance timing, aggregated traffic attribution.Optional
MarketingDeliver relevant Cadena communications and understand how effective our outreach campaigns are.Referral attribution, campaign engagement, personalization tags.Optional

4. How to control cookies

  • Use the Cadena consent banner. The banner lets you accept all cookies, reject non-essential cookies, or save custom preferences at any time.
  • Update your browser settings. You can configure most browsers to block or delete cookies. If you block essential cookies, parts of Cadena may stop working (for example, you might not be able to log in).
  • Use private browsing or ad-blocking tools. These tools can limit cookies, but they might also prevent important functionality like remembering your language or referral code.

5. Updates to this Cookie Policy

We review this policy regularly to reflect new legal requirements or product changes. If we make material updates, we will adjust the effective date and post a notice on our website or within the app.

If you have questions, contact us at legal@cadena.bitcoin or through our Contact page.